Refund policy
Return & Refund Policy
Effective Date: February 13, 2026
We want you to love your space. If something isn’t right, we’re here to help.
Returns
You may request a return within 30 days of receiving your item.
To be eligible for a return:
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Item must be unused and in original packaging
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All parts and hardware must be included
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Item must not be assembled or modified
Because our products are furniture items, returns must be approved before being sent back.
To start a return, email:
hello@theclearlivingco.com
Include your order number and reason for return.
Return Shipping Costs
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If the item is damaged, defective, or incorrect: we cover return shipping
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If you simply change your mind: customer is responsible for return shipping
Refunds
Once your return is received and inspected, we will notify you of approval.
Approved refunds are issued to your original payment method within 5–7 business days.
Non-Returnable Situations
We cannot accept returns for:
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Assembled items
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Items without original packaging
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Items damaged after use
Damaged or Defective Items
If your item arrives damaged or defective, please email us within 48 hours of delivery with:
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Photos of the damage
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Photo of the box
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Your order number
We will send a replacement or issue a refund at no cost to you.